Shipping & Delivery

Last Updated: August 30, 2026

At WaseelaFoods, we aim to provide a smooth and convenient shopping experience. Please read our Shipping & Delivery Policy carefully before placing an order.

1. Delivery Coverage

WaseelaFoods is an online store based in Rawalpindi/Islamabad, Pakistan. We deliver orders across Pakistan, subject to courier service availability in your location.

2. Order Processing

We aim to process and dispatch confirmed orders as soon as possible.

Orders may take additional processing time due to:

  • Product availability
  • Order verification
  • Public holidays or weekends
  • High order volume
  • Other unforeseen circumstances

3. Estimated Delivery Time

Delivery times may vary depending on your location and courier availability.

Generally, orders may be delivered within:

  • Major Cities: 2–5 working days
  • Other Areas: 3–7 working days

These delivery times are estimates and are not guaranteed.

4. Shipping Charges

Shipping charges will be shown during checkout before you place your order.

Shipping charges may vary depending on:

  • Delivery location
  • Order weight or size
  • Applicable delivery zones
  • Promotions or special offers

5. Order Tracking

Where tracking is available, customers may receive a tracking number or delivery information through the courier service or other available communication methods.

6. Cash on Delivery (COD)

Cash on Delivery may be available for eligible locations and orders.

Customers are requested to provide:

  • Correct name
  • Active phone number
  • Complete delivery address

Please keep the required payment amount ready at the time of delivery.

7. Order Confirmation

After placing an order, we may contact you by phone call, SMS, or WhatsApp to confirm your order before dispatch.

Please ensure that the contact information provided during checkout is correct.

8. Delivery Attempts

If a courier is unable to deliver an order due to an incorrect address, unavailable recipient, incorrect contact number, or repeated unsuccessful delivery attempts, the order may be returned or cancelled.

Additional shipping charges may apply for re-delivery where applicable.

9. Delivery Delays

While we aim to deliver orders on time, delays may occur due to circumstances beyond our control, including:

  • Weather conditions
  • Courier delays
  • Public holidays
  • Strikes or transportation disruptions
  • Remote delivery locations

We are not responsible for delays caused by courier services or events beyond our reasonable control.

10. Damaged or Incorrect Orders

Please inspect your order upon delivery. If you receive a damaged, defective, expired, or incorrect product, contact us within 48 hours with your order details and relevant photos or videos.

Please review our Refund & Returns Policy for complete information.

11. Contact Us

For questions about shipping or delivery, contact us:

Email: admin@waseelafoods.online
Phone / WhatsApp: +92 327 5865675

Thank you for shopping with WaseelaFoods.